Frequently Asked Questions
Everything you need to know about your Peli Products experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a process.
How do I find my correct size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Are your materials sustainably sourced?
At Peli Products, we prioritize ethical manufacturing and use organic cotton and recycled polyester in over 70% of our current seasonal collection.